How do I track my order?

As soon as your order has been shipped, you will receive a shipment confirmation email to the email address you provided during your purchase; the tracking information for your item(s) will be included in that notification.

If you can't find your shipping confirmation email, please check your spam / junk folder(s) - it would have been sent to you from fetch@tobyandcoty.com. If you still can't find it, please email us at fetch@tobyandcoty.com with your:

  • First and Last Name
  • Email Address you used while placing your order
  • Shipping Address
  • Phone Number
  • Order Number (if you have it)
  • In the body of your email, please also state that you are looking for shipping confirmation / tracking information.